Popular Questions

Once you have found the item you want to buy, kindly follow the simple steps below:

  • Click on add to cart button to add your item to your shopping cart, a popup modal will show up with a view cart button,
  • Click on 'view cart' button in the popup or the shopping cart icon in top right corner to view the item(s) added to your cart,
  • In the cart page, at the sidebar right bottom, there is checkout button, click the button to proceed to checkout. If you are not logged in, you will be redirected to login page for returning customer or register page for new customers.
  • After account creation, you will be required to add your shipping address by clicking the 'Add shipping address' button below the list of cart items. You are allowed to add more than one address,if you have more than one address, kindly set one of the address to default. The default address will be used to during the shipping process.
  • Once all of the above is set, click on 'confirm order' button to proceed to the payment step,on payment options, kindly choose your preferred payment option to complete your order.
  • Once your order is placed, you will receive a confirmation message via email, and we will call you for confirmation in case we need more details. For any inquiries contact us at +254700277903/+254708951348 or email us at help@vishakid.com/vishakid@gmail.com.
  • Once you have found the item you want to buy, kindly follow the simple steps below:

  • Click on 'place custom order' button, a popup modal will show up where you will give a custom description of how you want us to make your order, then click on submit to confirm your order
  • Once your order is placed, We will send you a quote via the email or sms on your mobile phone, with more details.
  • We operate a money back guarantee policy whereby the customer,will receive a refund on the amount spent in full if any of the below incidents occur:

  • If the customer’s order is not delivered within the communicated delivery time.
  • If the items ordered by the customer are damaged or not as per their specification.
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